FAQs

Frequently asked questions, and some...um....not so frequently asked questions.

ORDERS

Can I have a different colour frame?

Most, but not all, of the frames I offer are available in a choice of black or white, and if I can change the colour of the frame,

subject to availability, I will.

Payments

I don't have Paypal what do I need to do?

That's no problem, you can sign in as a guest.  However if you prefer not to do this please contact me to arrange an alternative payment e.g by bacs or cheque.

Delivery

How long will it take from placing my order to receiving it?

Please allow 3-5 days.  Note this does not include commissions

Can you post overseas?

Yes I can, please contact me and I'll organise a quote for delivery and an approximate delivery time (as this may take longer than 3 -5 working days).  Delivery will be charged at cost.

RETURNS

Can I make a return?

I make every effort to represent everything accurately on my website, however if for any reason you wish to return an item, please return it as you received it, and in its original packaging, within 28 days, and with an accompanying email letting me know to expect it and a brief explanation of why you wish to return it.

UK law applies.

Please note this does not apply to commissions.

what's in a name

Why the name "TreeHuggery"?

Both myself and my husband have always been called "TreeHugging Hippies"; we don't have a tv, we're both veggie, grow our own veg, and try not to rely on the car.  When thinking of a name, it was a case of embrace the name that you're called, and it seems to work well for a business that gets people thinking differently about things that might otherwise get thrown away.

UPCYCLING

What will you do when you run out of tax discs/bus tickets/etc?

I get asked this a lot.  It's the thing when working with found materials, they simply can't be replaced, but it's also the very reason that I love them. Things are more valued when they can't simply be replaced, and I can't be complacent, I'm always having to think of fresh ideas.

Where do you get your old papers from?

From a variety of sources, I go to car boot sales and junk shops, but also people are really kind, and it's not uncommon to come back from a walk with Little Moo to find a pile of old maps on my doorstep.

Is it collage or paint?

It's mixed media collage, so the background is (usually) pastel, and then then the people are collaged on to the top, and can include found materials, memorabilia  and ephemera  The effect is very slightly 3 dimensional and a little reminiscent of the original Paddington Bear sketches by Peggy Fortnum.