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FAQ's

  • I would like a commission what do I need to do?
    Get in touch, If you know what you want and have photos and things that you want me to use, that's great, if you're not sure what you want, that's no problem, I'm happy to help you come up with ideas.
  • I don't have Paypal what do I need to do?
    We accept card payments too.
  • How long will it take from placing my order to receiving it?
    Please allow 3-5 days. Note this does not include commissions
  • Can you post overseas?
    Yes I can, please contact me and I'll organise a quote for delivery and an approximate delivery time (as this may take longer than 3 -5 working days). Delivery will be charged at cost. Please note that additional fees may apply when sending overseas and these are the responsibility of the buyer
  • Can I make a return?
    I make every effort to represent everything accurately on my website, however if for any reason you wish to return an item, please talk to me first, you can email me at jackie@treehuggery.co.uk. You'll need to do this within 21 days of receipt of the order. I'll need you to return it, as you received it, in its original packaging, within 21 days. It's preferable to send it tracked, as at this point you will be responsible for any loss during transit. Upon receipt a refund (minus postage) will be issued. UK law applies. Please note this does not apply to commissions.
  • Why the name TreeHuggery?
    Both myself and my husband have always been called "TreeHugging Hippies"; we don't have a tv, we're both veggie, grow our own veg, and try not to rely on the car. When thinking of a name, it was a case of embrace the name that you're called, and it seems to work well for a business that gets people thinking differently about things that might otherwise get thrown away.
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